Explain it simply
Choose the type of work, describe the problem and add helpful photos without needing to know technical trade terms.
For customers
When something needs fixing, the next step should feel obvious.
Callout is being built to make requesting local help clearer, calmer and easier to follow.
Know what is happening
Keep the job status, messages and expected arrival information in one clear place.
Keep useful records
Find job details and invoices after the visit instead of searching through separate conversations.
Designed for real households
Simple enough to use under pressure.
- Large, clear choices and plain English
- A manual address option alongside location tools
- Visible progress instead of unexplained waiting
- Easy access to support and job information
Trust and safety
Clear standards before the first real job.
Callout’s tradesperson vetting, customer support and complaints processes are still being finalised. Full details will be published before the marketplace opens.
Be there from the beginning
Want to know when Callout reaches Bristol?
Join the customer waitlist for launch news and early-access benefits.